AutoGrid has partnered with CPA to implement Power Response. Based in California since 2011, AutoGrid and its customers use AutoGrid software to deploy demand response (DR) programs which combine behavioral dispatch, dynamic pricing, and direct load control mechanisms to reduce or shift load during peak electricity usage times. In addition, AutoGrid uses its proven software system and its vast network of partners to provide turnkey programs to the electricity providers and utilities in the US including program design and implementation, payment processing, and consumer support. For additional information please visit www.auto-grid.com
Incentives in the form of a digital gift card will be sent to the email address associated with your SCE account. To make changes to your email address, please call the CPA Power Response Program customer support center operated by AutoGrid at 888-292-0502 or email us at powerresponse@cleanpoweralliance.org.
If you live in an under-resourced community or are currently enrolled in CARE or FERA, you may qualify for a $20 digital gift card when you successfully enroll.
Please click here to see if you are located in an under-resourced community.
Please click here to see if you qualify for CARE or FERA.
When you participate in the Power Response Home Program:
Power Response Home launched in April 2023 and currently does not have an end date However, the Program is subject to CPA’s terms and conditions, which may be updated from time to time. Please review the terms and conditions.
Participants can adjust and lower energy use in a number of ways at home during events, including: increasing your thermostat setpoint of your AC in summer or lowering setpoint of electric heating in winter; turning off lights; delay charging electric vehicles; doing laundry or using the dishwasher before or after the event window; delay charging devices; placing appliances on power savings mode, unplugging appliances and devices you’re not using.
Extreme fire danger conditions over the past year have led the California Public Utilities Commission (CPUC) to adopt a procedure that directs investor owned utilities like SCE to turn off the power in the interest of public safety. These "events" are known as Public Safety Power Shutoffs (PSPS).
Both Los Angeles and Ventura Counties have Tier 2 and Tier 3 high hazard fire zones and some parts of Clean Power Alliance's territory may be more prone to getting notified of PSPS events.
Clean Power Alliance supports our customers' safety and has resources and information available for you to be prepared for PSPS events. For more information please visit CPA’s Outage Information page.
As part of the enrollment process, you must agree to share your SCE meter data with AutoGrid, CPA’s program administrator for the Power Response Program. Your SCE account login will be needed to securely share your meter data with the Program. If you do not have an SCE login, you will be prompted to create one to continue. You will then be asked how you would like to receive Energy Saving Event notifications from the Program.
You will be guided through these steps as part of the enrollment process, which you can begin by clicking here.
You will be notified via email from powerresponse@cleanpoweralliance.org that your enrollment is accepted or not accepted approximately three to six weeks after enrolling in the Power Response Home Program. During the enrollment process, the California Independent System Operator (CAISO) will check to see that you are not currently enrolled in another conflicting DR program. If the process with CAISO finds that you are currently enrolled in another conflicting DR program, and you cannot be disenrolled from it, you will receive a nonacceptance letter and will be unable to participate.
You will be notified by powerresponse@cleanpoweralliance.org email approximately three to six weeks after registering your device if there is a conflict when you are being enrolled in the Power Response Program.
You may withdraw from Power Response Home at any time with no financial penalty by contacting CPA’s Power Response customer support at 888-292-0502 or email powerresponse@cleanpoweralliance.org.
The number of Energy Saving Events per year depend on grid conditions, but will not exceed 40 events per calendar year. Events will last no more than 4 hours in one day, and there will not be more than 3 Events per week. There will not be Events on Holidays.
In the rare case that there is a grid emergency, there may be more than 3 Events in a week, or an Event may occur on a holiday.
Power Response Home participants will receive notifications by text message and/or email. Participants will select their preferred method of notification at the time of enrollment, but may change their preference by contacting customer support or by logging into their Power Response Account.
Participants will receive notifications of an Energy Saving Event the day before and the day of an event.
Power Response Home participants will have access to a customer portal, where they will be able to track their individual Energy Saving Event performance. Following enrollment, participants will receive an email to create their Power Response Account. Event performance will be available following 1-2 billing cycles following an Energy Saving Event. The performance for which you will be paid a participation incentive will be reflected in your Power Response Account at the end of the season.
Your event performance and incentive calculation may change before we issue an incentive payment if SCE sends updated meter data which changes the calculation. Following payment of your participation incentive, CPA will not revise your event performance results to reflect the updated meter data or modify the paid incentives.
Once you agree to share your meter data as part of the enrollment process, you will authorize AutoGrid to be your Demand Response Provider (DRP). As a result, AutoGrid will have access to some of your utility information, including the customer name associated with the account, the service address, rate schedule, meter type, electric usage, billing data, and if you are enrolled in a utility demand response program. This data will be kept in a secure location according to Fair Information Practices as prescribed by the California Public Utility Commission (CPUC) guidelines. For more information on the DRP authorization process and data protocols, refer to the CPUC website here. For more information on AutoGrid’s privacy policy please click here.
Founded in 2017, Clean Power Alliance is the locally operated electricity provider for 30 cities across Los Angeles County and Ventura County, as well as the unincorporated areas of both counties. CPA is the fifth largest electricity provider in California and the single largest provider of 100% renewable energy to customers in the nation. CPA serves approximately three million customers via one million customer accounts, providing clean renewable energy at competitive rates. To view CPA’s 2022 Impact Report, click here. To learn more about CPA, please visit our About Us page.
Sergei Kotsan serves the Energy Risk Manager for Clean Power Alliance. He has over a decade of experience working on quantitative research and modelling of the wholesale power markets as well as hedging commercial risk and market monitoring. He led commercial operations at TexGen and fundamentals research at Talen Energy on the power supply side. He also has utility experience at Portland General Electric and Pacific Gas and Electric evaluating market risks and financial valuation on the demand side. In addition, he worked at the Market Monitoring Unit at CAISO, developing dashboards and preparing market reports. Sergei holds Ph.D. in Economics from West Virginia University.
Rachel serves as Project Manager, Settlements for Clean Power Alliance. Rachel is responsible for reviewing and identifying discrepancies with our California Independent System Operator (CASIO) and bilateral counterparty invoices, validating transactions of wholesale market products, and performing after the fact analysis on settlements and Congestion Revenue Rights (CRR) to influence resource optimization and CRR strategies. Prior to joining Clean Power Alliance, Rachel served as a Power Settlements Analyst at Utah Municipal Power Agency for two years where she developed and finalized all settlement processes. Rachel earned her Bachelor of Science degree in Computer Science and Mathematics from Lewis-Clark State College.
Riju serves as the Website Developer, Communications and Marketing at CPA. He brings over 10 years of software development experience in addition to having a strong background in information technology and server infrastructure. Riju oversees all web related functions at CPA to ensure that the organization is able to effectively sustain meeting the requirements of its rapidly growing digital presence. Prior to joining CPA, Riju worked as a digital content developer at Claremont Graduate University where he developed and launched an online learning platform for the federally funded POLARIS mentoring program for museum professionals. More recently, Riju founded and operated a web development and digital marketing agency which served government organizations, non-profits, and other multi agency partners. Riju holds a Bachelor of Science degree in Computer Information Systems & E-Business from Cal Poly Pomona. Riju supports CPA’s overall goal and mission to a cleaner, brighter future.
Jacob Adamson is an Analyst, Data and Systems, at Clean Power Alliance (CPA), where he collaborates with the Data and Systems team to develop and maintain robust data analytics frameworks. Jacob supports cross-functional departments in data enablement and business intelligence, focusing on automating reporting tasks and assisting staff with data requests. With a background in engineering, information technology, regulatory analysis, and data analytics, Jacob brings a wealth of expertise to CPA’s work in the renewable energy sector. He holds a Bachelor’s degree in Geological Engineering from the Colorado School of Mines, is a former licensed professional engineer in the state of Colorado, and is a GCP certified professional data engineer. Outside of work, Jacob is passionate about outdoor recreation, conservation, and engineering sustainable community development.
Ammad serves as the Analyst, Strategic Finance at CPA. He comes to CPA with 3 years of prior experience in financial planning and analysis. Ammad most recently served as a Financial Analyst at Georgia Power, the largest subsidiary of the Southern Company. In this role, he supported various areas in the Customer Experience division where he ensured timely and accurate financial reporting, conducted monthly expense forecasting, and created 5-year budgets with the approval of the Georgia PSC. He also sat on the 2024 Budget Committee where he contributed to developing guidelines for the company’s budgeting process and identifying areas for cost savings. Ammad earned his Bachelor’s in Finance from the University of Central Florida.